Privacy Policy

We believe in providing our customers a safe, delightful and comfortable shopping experience, with a commitment to protect their privacy at all times. Our security and Privacy policies are designed to ensure that your information is kept secure and confidential.


SECURITY:

Your personal information provided on the website and online credit card transactions are transmitted through a secure server. We take appropriate physical, electronic and administrative measures to ensure the security and accuracy of personal information collected by us, including restricted database server access as well as employment of electronic security systems and password protection tools that guard against unauthorized access. This website uses encryption technology, like Secure Socket Layer (SSL) to protect your personal information during data transport. SSL encrypts your information such as your name, address and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Please be assured that we DO NOT store your debit card or credit numbers or your online bank account information. This data is entered by you directly into our payment gateway, which is 100% secure. We do not handle or save this sensitive data or store it at any stage of your transaction.


HOW WE USE THE INFORMATION WE COLLECT:

We use the information we collect for various purposes, including:

  • Completing your purchase transactions
  • Providing the services you request
  • Sending you regular updates, catalogs and other offers by email
  • Identifying your product and service preferences in order to notify you of new products, services and promotions that may interest you
  • Providing you information regarding the products you have purchased
  • Knowing our customers better and improving our merchandise selection, customer service and your overall shopping experience


COOKIES, WEB BEACONS AND HOW WE USE THEM:

A "cookie" is a small data file stored by your web browser on your computer or mobile device. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you provide us. This information is stored in our secured database. A "web beacon"  or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website. They also help us remember the pages you click on during your visit to our site and the name of the website you visited immediately before clicking on The Yoga Souk website. We use this information to improve our site design, product assortment, customer service and special promotions. You can, of course, disable cookies and web beacons on your computer.  However, it is possible that some parts of our website may not operate correctly if you disable cookies. We may also use web beacons and other technologies to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device or browser in order to better design future communications to you.


ONLINE ACCOUNT REGISTRATION:

To make online shopping faster and easier, you may register on theyogasouk.com. As a registered customer, you only have to enter your shipping address and billing information once; they will be securely stored for future use. Using your name and a password of your choice, you may access your account online at any time to add, remove or modify information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your browsing and buying experience on our website. Your information will still be stored with us but it will not be accessible to anyone else using that computer.


EMAILS:

You will receive promotional emails from us only if you have asked to receive them. If you do not wish to receive emails from The Yoga Souk or its affiliates, you can click on the " Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request is received to complete the removal of your email address from our database, as some of our promotions may already have be in process before the submission of your request.


ACCEPTANCE:

We reserve the right to change our Privacy Policy at any time, without  prior notice. Any change in the Privacy Policy will be posted on this page and will be effective immediately from the time of posting. By using this website, you agree to accept the policies set forth in this Privacy Policy.